Same Day Service And Excellent Customer Service
“I called the morning of 5/30 and spoke with September, who stated it would likely be the afternoon before the service call could be made. I asked if there was any chance of a morning call, as I had commitments in the afternoon. September said she would do some checking and call me back. About 20 minute later she did just that, and stated someone should be at my house before noon, and they would call before coming. About 30 mins later I recd a call from the tech, Nick, who said he’d be here in 20 mins. He arrived on time and had the spring replaced in about 30 mins.
I cannot tell you how refreshing it is to deal with a company (no, PEOPLE) who do what they say they’re gong to do. Both September and Nick were polite, professional, and did precisely what they promised. In today’s world of flashy advertising, big claims, and disappointing results, you guys are a breath of fresh air. Thank you!!!”